Privacy Policy
Last Updated: January 1, 2025
Fixxit Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fixxitpros.com or use our services.
1. Information We Collect
Information You Provide Directly
- Name, email address, phone number
- Home address or zip code
- Service requests and project descriptions
- Communications with us
Information Automatically Collected
- IP address and browser type
- Pages visited and time spent
- Referring URLs
- Device information
Third-Party Information
We may receive information about you from contractors, service providers, or public databases to verify information or improve our services.
2. How We Use Your Information
- To connect you with appropriate service professionals
- To communicate about your service requests
- To improve our platform and services
- To send relevant marketing communications (with your consent)
- To comply with legal obligations
- To detect and prevent fraud
3. Sharing Your Information
We may share your information with:
- Service Contractors: To fulfill your service requests
- Service Providers: Third parties that help us operate our platform
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In connection with a merger or acquisition
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
5. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Data portability (California residents under CCPA)
6. Cookies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
9. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: info@fixxitpros.com
- Phone: 888-229-5696